Reservation Policy:
- Guests must provide valid credit card details to secure a reservation.
- Cancellation policies vary based on room type and rate plan.
- Changes to reservations may be subject to availability and additional charges.
Check-in and Check-out Times:
- Check-in time: 11:00 AM
- Check-out time: 10:00 AM
- Early check-in and late check-out requests are subject to availability and may incur additional charges.
Payment Policy:
- Payment for the entire stay is due upon check-in.
- Acceptable forms of payment: credit cards, cash, etc.
- A security deposit may be required upon arrival.
Cancellation and No-show Policy:
- Cancellations made 7 days prior to arrival are eligible for a full refund.
- No-shows will be charged the full amount of the reservation.
Pet Policy:
- Pets are welcome with prior arrangement.
- Additional charges may apply for pet-friendly accommodations.
- Guests are responsible for any damages caused by their pets.
Smoking Policy:
- Our hotel is smoke-free. Smoking is strictly prohibited indoors.
- Designated smoking areas are available outside the premises.
Privacy Policy:
- We are committed to protecting your privacy and personal information.
- Information collected during booking and stay is used solely for operational purposes.
Accessibility Policy:
- Our hotel is committed to providing accessible accommodations and facilities for guests with disabilities.
- Please contact us directly for specific accessibility requests.
Additional Policies:
- Use of hotel facilities such as the gym, spa, pool, etc.
- Conduct and behavior expectations while on hotel premises.
- It is mandatory for guests to present valid photo identification at the time of check-in.
- According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel.
- The identification proofs accepted are a Drivers License, Voters Card, Passport. Without valid ID the guest will not be allowed to check in.
- Note: PAN Cards will not be accepted as a valid ID card
Refund Policies
- • Before 30 days 10% of the Total billing Amount Retained with us.
- • Before 15-30 days 50% of the Total Billing Amount Retained with us.
- • Within 15 days Cancellation Refund is NIL.